Can salary prepayments be offset against open invoices?

Yes. If you would like to off-set a salary pre-payment against a final invoice, please let Omnipresent know when you receive the credit note or reach out to the Support team to clarify.

Please do not allow this to delay payment for any due invoices as late fees may be applied.

Why are monthly management fees (MMF) charged when someone has been offboarded?

Even when an employee is offboarded, Omnipresent may have to continue to pay the employee. When Omnipresent is still required to pay an employee, we are continuing the service and MMF will be applied.

When will I receive the last payroll invoice for an offboarded employee?

that depends on the requirements of each country

When will employee be paid for the last time?

This depends on the specific requirements in a country and the specific employment contract of that employee. Generally, there will be at least 1 payroll cycle after an employee is offboarded.

Can a deposit be refunded in a different currency?

No. The deposit must be refunded in the original currency, to the original source.

​When will my deposit and salary prepayment be refunded after an employee is offboarded?
The deposit and salary prepayment credit notes are issued 7 days from the last working day of an employee. When the credit notes are issued, you will receive an email notification and will be prompted to provide bank details for a refund.

You can offset credits against any open invoices. Refunds will not be initiated if there are unpaid invoice on the account.

For clients no longer with Omnipresent, your credits will be refunded 30 days after the last working day of the client employee.